Coaching Sheba

Refund & Cancellation Policy

Transparent refund and cancellation rules for CoachingSheba subscriptions and auto payments.

Last updated: 28 December 2025

1. General Refund Policy

All payments made to CoachingSheba through SSLCommerz are generally non-refundable.

Once a subscription is activated, fees are considered earned and cannot be refunded for partial usage.

2. Subscription Cancellation

  • You may cancel your subscription at any time from your dashboard.
  • Cancellation stops future auto-renewal charges.
  • Current billing period access will remain active until it expires.

3. Refund Eligibility

Refunds may be considered only in the following cases:

  • Duplicate or incorrect payment charged
  • Service not delivered due to a verified technical failure

4. Refund Processing

Approved refunds will be processed via the original payment method used through SSLCommerz.

Refund processing time may take 7–10 business days.

5. Contact Information

If you have any questions regarding refunds or cancellations:

Email: contact_us@proximaedutech.com

Phone: 📞 +880 1833868263