Last updated: 28 December 2025
1. General Refund Policy
All payments made to CoachingSheba through SSLCommerz are generally non-refundable.
Once a subscription is activated, fees are considered earned and cannot be refunded for partial usage.
2. Subscription Cancellation
- You may cancel your subscription at any time from your dashboard.
- Cancellation stops future auto-renewal charges.
- Current billing period access will remain active until it expires.
3. Refund Eligibility
Refunds may be considered only in the following cases:
- Duplicate or incorrect payment charged
- Service not delivered due to a verified technical failure
4. Refund Processing
Approved refunds will be processed via the original payment method used through SSLCommerz.
Refund processing time may take 7–10 business days.
5. Contact Information
If you have any questions regarding refunds or cancellations:
Email: contact_us@proximaedutech.com
Phone: 📞 +880 1833868263